New York City, NY December 10, 2016
Dealing with intellectual trolling

Don’t let trolls define your experiences in work, in your communities and in your projects. If you've ever had to deal with an intellectual bully in an online community, on a project, or social media, you know that it's one of the most unpleasant aspects of the internet. An intellectual bully may be adding value, but is mostly condescending, rude and aggressive. Don't let your toxic users define your community. Do you want a "death star" or "rock star" community member? I will also touch on how to create inclusive experiences.